By using the website russkaya-apteka.com and submitting your personal data, you acknowledge and expressly consent to the processing of your personal data by Russkaya Apteka (the “Company”) in accordance with the Federal Law of the Russian Federation No. 152-FZ “On Personal Data” dated 27 July 2006.

The processing of personal data includes, without limitation: collection, recording, systematization, storage, updating, use, anonymization, restriction, deletion, and disclosure to third parties involved in the fulfilment and delivery of orders.

The Company processes the following categories of personal data: full name (including first name, last name, and patronymic, where applicable), email address, delivery address, contact telephone number, payment details).

1. General Provisions

1.1. The Company processes personal data provided by users in connection with: the use of the website, the placement and fulfilment of orders, participation in promotional campaigns and marketing programs and any other interaction with the Company’s services.

1.2. The Company does not control and assumes no responsibility for third-party websites accessible via links on the website. Users are encouraged to review the privacy policies of such third-party resources.

1.3. Personal data shall be processed only after the user’s consent has been obtained. Any data received prior to obtaining such consent shall not be processed for the purposes set out in this Policy.

2. Purposes of Processing

The Company processes personal data solely to the extent necessary for the provision and improvement of its services. Personal data may be used for the following purposes:

• to identify the user;
• to provide and personalize services;
• to process and fulfil orders, including through third-party logistics and courier providers;
• to improve existing services and develop new services;
• to perform statistical analysis based on anonymized data.

3. Disclosure to Third Parties

3.1. Personal data are treated as confidential and shall not be disclosed to third parties without the user’s consent, except where required by applicable law.

3.2. Any third party receiving personal data is required to ensure an adequate level of protection of such data, no less protective than that provided under this Policy.

4. Data Security

The Company implements appropriate organizational and technical measures to protect personal data against unauthorized or unlawful access, alteration, disclosure, loss, or destruction.

For further information regarding the security measures in place, please contact:
[email protected]

5. User Rights

5.1. Right to rectification and erasure
Users have the right to request the correction, updating, restriction, or deletion of their personal data by contacting the Company in accordance with applicable law.

5.2. Right to withdraw consent
Users may withdraw their consent to the processing of personal data at any time by sending a request to:
[email protected]
with the subject line: “Withdrawal of Consent to Personal Data Processing”.

Please note that withdrawal of consent will result in the deletion of the user’s account and associated personal data and may make further use of the services impossible.

5.3. Right of access
Users have the right to request information regarding the processing of their personal data. The Company may request additional information necessary to verify the identity of the requester, as permitted by applicable law.

5.4. Accuracy of data
The Company takes reasonable steps to ensure that personal data are accurate and up to date; however, users are responsible for the accuracy of the data they provide.

6. Retention and Duration of Consent

Personal data shall be processed for as long as necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law.

Consent to the processing of personal data remains valid until withdrawn by the user in accordance with Section 5.2 of this Policy.

7. Contact Information

If you have any questions or requests regarding the processing of your personal data, please contact us at:

[email protected]

 

The Company may adopt additional provisions applicable to specific services available on the website. Such provisions shall be considered an integral part of this Policy.